Privacy policy

When we receive personal data about you, we aim to ensure that you trust we will process your personal data in a transparent and secure manner. Thus, it is important to us that you take the time to read this privacy policy, which will inform you of how we handle your personal data.

This privacy policy applies to www.gastransport.orsted.dk. The purpose of this privacy policy is to describe how Ørsted collects and processes your personal data when you visit our website. 

In addition to this privacy policy, our cookie policy also applies. Click the link to read more about cookies and the use of these data.

1. Data controller

The legal entity responsible for the collection and processing of your personal data on www.gastransport.orsted.dk  is:

  • Danish Offshore Gas Systems A/S 
    Company registration number: 34881057
    Kraftværksvej 53, Skærbæk 
    DK-7000 Fredericia
    Tel. +45 99 55 11 11
    info@orsted.com 

2. We use personal data for the following purposes and in accordance with the stated lawfulness of processing

At Ørsted, we only collect necessary data about you. In the table below, we describe how we process your personal data.

Purpose Categories of personal data Legal basis for processing Erasure

Using our digital services:

We process your personal data when you use our digital services (website or apps).

This is done for the following purposes:

  • Delivery of service: We collect the data to enable us to deliver a digital service requested by you.
  • Statistics: We use the data to prepare user statistics of our website and to improve it.

We collect the data from the following sources:

  • Directly from you

We process the following categories of personal data about you:

General personal data:

  • Information about your behaviour on our digital services (e.g. number of visits. Information about how you access our digital services, including IP address, use of browsers and operating system, cookies, your domains of origin as well as what content you read).
  • Information about clicks on our advertisements, including if you are doing this from the website of another organisation or company.

We process your personal data as described and on the following legal basis:

  • GDPR, Article 6(1)(f) (legitimate interests).

    Our legitimate interest is to provide a service which you have requested, to improve customer experience and to develop and improve our digital services (in terms of both functionality and system).

We store your personal data as long as it is necessary for the purposes mentioned:

  • We store your general personal data for up to two years from the date on which we registered your visit to our website.
 

Customer communication:

Ørsted processes your personal data in order to communicate with you and to respond to your requests.

We collect the data from the following sources:

  • Directly from you

We process the following categories of personal data about you:

General personal data:

  •  Name
  • Telephone number
  • Email
 

We process your personal data as described and on the following legal basis:

  •  GDPR, Article 6(1)(f) (legitimate interests). Our legitimate interest is to be able to respond to your request and to communicate with you.
 

We store your personal data as long as it is necessary for the purposes mentioned:

  • We store your general personal data for up to two years.
 

Information and booking system:

Ørsted will process your personal data when you – on behalf of the company for which you are acting as a contact person – log on to Ørsted’s information and booking system to request our services or services concerning Ørsted’s offshore gas transmission facilities. 

We collect the data from the following sources:

  • Directly from you
 

We process the following categories of personal data about you:

General personal data:

  • Name
  • Telephone number
  • Email

We process your personal data as described and on the following legal basis:

  • GDPR, Article 6(1)(f) (legitimate interests). Our legitimate interest is to provide a service which you – on behalf of the company – have requested.
 

We store your personal data as long as it is necessary for the purposes mentioned:

  • We store your general personal data as long as you act as contact person for the company on behalf of which you are acting, and as long as we have a valid framework agreement with the company.

3. Recipients of personal data

At Ørsted, we only collect necessary data about you. In the table below, we describe how we process your personal data. 
Depending on the circumstances, Ørsted may share your data with:

  • Suppliers, including IT suppliers, support, suppliers of goods and financial institutions cooperating with us in order to assist Ørsted
  • Group enterprises – see list of Ørsted enterprises in our annual report
  • Public authorities
  • Business partners
  • Players in the energy sector (distribution companies, Energinet.dk, public authorities and energy suppliers)

 

4. Transfers to third countries

In certain situations, we will transfer your personal data to countries outside the EU/EEA. Please contact us if you want a list of relevant countries outside the EU/EEA.

Such transfers to third countries will be made on the following legal basis:
These countries have not been determined by the European Commission to be countries offering an adequate level of data protection. We will therefore ensure that there are appropriate safeguards using the standard contractual clauses for the transfer of personal data to third countries, as published by the European Commission. You can obtain a copy of this contract by contacting us on info@orsted.com.

5. Your rights

When we process your data, you have the following rights:

  • You have the right of access to, rectification or erasure of your personal data.
  • You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted.
  • In particular, you have an unconditional right to object to the processing of your personal data for use for direct marketing purposes.
  • If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal of consent will not affect the lawfulness of the processing performed before withdrawal of your consent.
  • You have the right to receive the personal data that you have provided yourself in a structured, commonly used and machine-readable format (data portability).
  • You have the right to lodge a complaint with a supervisory authority, for example the Danish Data Protection Agency.

You can exercise your rights by contacting us, see section 5. If you have requested to receive information from Ørsted, such as newsletters, and you no longer wish to receive these, you can unsubscribe at any time via the email that you receive or by calling us.

These rights may be subject to conditions or restrictions. For example, you may not have the right to data portability in the case in question. It depends on the specific circumstances in connection with the processing activities. 

6. Contact Ørsted regarding the processing of personal data

If you wish to contact Ørsted regarding our processing of your personal data, please write to info@orsted.com or call us on +45 99 55 11 11. 

If you are unhappy with our response, you can lodge a complaint with your local data protection authority. 

In Denmark, the regulator is:

7. Changes in our privacy policy

This privacy policy replaces all previous versions. It will be necessary to update and amend this policy on an ongoing basis, and we thus reserve the right to update and change it. In the event of an important change, we will notify you at www.gastransport.orsted.dk or send an email if we deem this necessary.
 
This privacy policy was last updated in January 2018.